A Complete Guide to Ordering on Lensdy

Buying glasses at Lensdy isn’t complicated, but balancing style, prescription details and lens options requires some know‑how. This guide walks you through a typical order process on Lensdy, divided into choosing a frame, adding your prescription and lens options, and submitting your order.

1. Choose the right frame

Browse by category and price range:

The top menu on Lensdy divides products by use and style into several lines — All glasses, Optical (for prescription glasses), Sunglasses, Essentials, Lensdy selection, Small frame and Sports. You can also shop by price, with tiers at €9, €29, €49 and so on. If you aren’t sure what you like, exploring these categories is an efficient way to narrow down the options

Use filters:

After entering a collection, you can filter items by colour, material or shape, and sort by newest arrivals or price. Once you pick a frame that appeals to you, open the product page to see high‑resolution images, sizing diagrams and material information. For example, the description of the CaramelView frame explains that it features a warm caramel‑tone acetate square frame paired with a brown magnetic clip‑on lens, making it suitable for everyday wear. Reading these details helps ensure the size and style match your needs.

Virtual try‑on and multiple angles:

Some products support virtual try‑on or show multiple angles. Take advantage of these features to assess how the frame suits your face.

2. Add your prescription and select lenses

After choosing a frame, click to open its detailed page. You’ll see a “Choose your prescription type” dropdown. Here you need to specify your vision needs:

No prescription/fashion lenses:

Suitable when you want glasses purely for decoration or blue‑light protection.

Single‑vision lenses for nearsightedness or farsightedness:

Enter your prescription data such as SPH (sphere), CYL (cylinder), axis and your pupillary distance (PD) for each eye.

Progressive lenses:

Ideal for people who need both distance and reading prescriptions; you’ll need to provide separate near and far prescriptions.

Lens options:

After selecting the prescription type, the page will display lens upgrade options. Lensdy offers several add‑ons; choose according to your lifestyle:

Anti‑blue light lenses: 

Designed for people who spend long hours in front of digital screens, these lenses filter excess blue light to reduce digital eye strain while preserving true colour perception and reducing dryness and headaches.

Polarised lenses:

A special chemical coating absorbs horizontal light waves, drastically reducing glare from water, roads or other reflective surfaces and enhancing contrast and colour saturation. They’re ideal for driving, outdoor sports or beach activities.

Photochromic lenses:

Also known as light‑responsive lenses, they darken automatically in UV light and return to clear indoors, letting you transition between indoor and outdoor environments without carrying a second pair of sunglasses.

Mirror lenses:

These lenses have a reflective finish that both reduces harsh light and serves as a fashion statement. Other options include tinted or sunglasses lenses, each with an indicated additional price.

You can also find more information about lens options in this article 

Lens index:

Besides lens type, you’ll need to choose the lens index, which determines thickness and cost. The site recommends different indexes for various prescription ranges: a standard 1.56 index suits prescriptions in the ±0 to ±3.00 range; the advanced 1.61 index suits ±3.00 to ±6.00; and 1.67 or 1.74 indexes are thinner and aimed at higher prescriptions. Choosing an appropriate index keeps lenses slim while controlling costs.

You can also find more information about lens index in this article

After making these selections, confirm your frame colour and quantity, then click “Add to cart”. You can repeat this process to add multiple pairs or accessories.

3. Submit your order and wait for delivery

Fill out cart and checkout information:

Verify that your items, prescription and lens options are correct in the cart. Proceed to checkout to enter your shipping details. Lensdy accepts a wide range of payment methods, including American Express, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal and Visa.

Understand shipping fees and delivery times:

Orders totalling €59 or more qualify for free shipping, while orders below €59 incur a flat €10 shipping fee. Lensdy’s shipping promise is to deliver your order within 7–14 business days. This timeframe excludes weekends and public holidays and may vary slightly due to destination or stock. After placing your order, Lensdy will send a confirmation email with your order details and a tracking number.

International shipping and customs:

Lensdy ships internationally. We have included import duties and taxes to the destination in our price. If you have questions about delivery status, you can contact customer support via the website or by email.

Await shipment and after‑sales support:

Once payment is complete, Lensdy will prepare your glasses for production and packing. Upon receipt, if your prescription or lenses don’t match what you ordered, you can contact customer service under the return and exchange policy.

Summary

In short, ordering on Lensdy can be summed up as “choose a frame → select your prescription and lenses → complete payment and await delivery.” By measuring your PD in advance, preparing your prescription and reading the lens options, you can easily customise glasses that fit your needs and style. After ordering, watch for the confirmation email and tracking information and enjoy the convenience of Lensdy’s online shopping experience.